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Posts: 3
Registered: ‎06-22-2009

TV doen't turn Back On

I have a insignia Model No. NS-PDP50.  I purshed it about 15 months ago through best buy.  I had it on the other day for about 5 minutes and a loud pop come from the back of the tv, and then it shut off.  Now, it clicks on then shuts back of.  Every time i try to turn it on it won't. The red standby light in front is still on.  I called best buy and the put the work order through for me to American TV in Madison WS.  American TV called me back and said they don't have the parts, or any knowledge of Insignia tv's.  What might be the problem?  Is there a insignia repair company in my area, I live in warren IL. 61087.
Posts: 9,123
Topics: 424
Kudos: 643
Solutions: 401
Registered: ‎09-29-2008

Re: TV doen't turn Back On

Hello Diesel,

 

Welcome to Community@Insignia™!

 

I would recommend calling in again and reporting that American TV in Madison doesn't repair Insignia™ TVs.  It happens, on occasion, where a service request is passed to a provider who actually does not repair a certain brand and the service department can find another provider quite readily.

 

I hope this helps and I'm sorry for the additional inconvenience in an already frustrating situation.

 

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Posts: 9,123
Topics: 424
Kudos: 643
Solutions: 401
Registered: ‎09-29-2008

Re: TV doen't turn Back On

Diesel,

 

I've sent you a private message.  To check your forum inbox, please click on the envelope icon in the upper right.

 

Regards,
John
Insignia™ Support 

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!