04-04-2019 03:49 PM
The USB port on this television does not recognize my mobile phone.
Solved! Go to Solution.
04-04-2019 04:06 PM
Hello there,
The USB port is only for a flash drive. If I may ask, what are you trying to do or access from your phone?
04-04-2019 05:17 PM
Hello paulgreene,
Thank you for connecting with us! I understand you're attempting to connect your phone to your TV, but are having some trouble. As Andrew_UN mentioned, what are you ultimately attempting to do by connecting your phone?
Sincerely,
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04-05-2019 11:21 AM
04-05-2019 12:40 PM
Hello, paulgreene,
Thank you for your message.
The USB port on your TV is intended to display JPEG images from a USB flash drive. Music files are not supported and, with apologies, phones or other devices are also not supported. You can find more information in your TV User Guide.
I hope this helps. Thank you for writing to us.
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