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Visitor
Posts: 4
Registered: ‎07-07-2009

Purplish Horizontal Lines Going Up Screen

It happens only with the component inputs.  I changed cable boxes, didn't help.  SVideo has no purple lines.  Should I return the TV and get a new one.  I just bought it yesterday.

 

NS-LCD47HD-09  47" LCD

Visitor
Posts: 4
Registered: ‎07-07-2009

Re: Purplish Horizontal Lines Going Up Screen

I have also tried 3 different sets of composit cables, so I doubt it is the cables.
Posts: 9,082
Topics: 424
Kudos: 617
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Registered: ‎09-29-2008

Re: Purplish Horizontal Lines Going Up Screen

Hello thundercove,

Welcome to Community@Insignia™!

I'm sorry to hear about this frustrating development!  Given that you have tried to troubleshoot the problem thoroughly, I would recommend that you seek an exchange since it's a brand new purchase.

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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