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Posts: 4
Registered: ‎06-13-2009

NS-LCD37-09 ...circuit board problems now solved?

Hi, I'm considering purchasing this TV since it has been "re-introduced" on the Best Buy website for a seemingly fantastic price.


However, I'm concerned with all the complaints I've been reading about in the reviews about circuit board problems including a thread here on this forum from Janice.


Has this problem been solved?  Since the TV has evidently been off the market for a few months (I think that's the case), I'm wondering if they solved the problem before offering them again.


They've marked down this TV over $200 from the price they were selling it before.  Is it that they're trying to get rid of these knowing that they'll "expire" about the time the warranty expires?  ...or is it that they went back and fixed all the remaining units they had and now want to move those out of their stock?


It's disconcerting that in most cases their circuit boards become defective immediately after the warranty expires.


Does anybody have any information about this?



Posts: 4
Registered: ‎06-13-2009

Re: NS-LCD37-09 ...circuit board problems now solved?

Sorry, I misspoke.  After reading more reviews, it appears the boards will malfunction within the warranty period. 


It looks as if the problem is getting the part to replace these faulty boards.


Have the current stock of TVs been retrofitted with new circuit boards before being reoffered or can I expect that the boards will still malfunction within the warranty period and if so, is the new part available?



Posts: 9,311
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Registered: ‎09-29-2008

Re: NS-LCD37-09 ...circuit board problems now solved?

Hello therocco,

Welcome to Community@Insignia™!  I apologize for the long delay in reply. 

I've consulted our technical team and they are not aware of this issue.  This product carries a limited warranty for a year from date of purchase and any failure due to defect would be repaired under the warranty.


I hope this helps.


Insignia™ Support 

John|Social Media Specialist | Best Buy® Corporate
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