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Posts: 1
Registered: ‎04-19-2019

Insignia TV closed cationing keeps coming back; how do I turn it off, and stay off ? ?

Insignia TV closed cationing keeps coming back; how do I turn it off, and stay off ? ?

 

Keeps coming back after a couple of minutes after pressing CCD on the remote.

Emerging Expert
Posts: 5,897
Registered: ‎02-25-2013

Re: Insignia TV closed cationing keeps coming back; how do I turn it off, and stay off ? ?

Go into the settings menu itself and turn them off. 

 

 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Posts: 2,152
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Registered: ‎08-08-2017

Re: Insignia TV closed cationing keeps coming back; how do I turn it off, and stay off ? ?

Hi there, SDkid605, and happy Saturday!

 

I personally like to use closed captions when watching TV so that I can better understand the on-screen dialogue, particularly when the characters are speaking quietly or have foreign accents.  I can see why you may not want them on-screen though, and @bobberuchi has offered a good starting point for you to move forward.  If you would like to reply with the model number of your Insignia™ TV, I would be happy to see if I can provide you with more precise troubleshooting steps.

 

Thanks for posting,

Sam|Retired Social Media Specialist | Best Buy® Corporate
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