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Posts: 1
Registered: ‎04-10-2019

Insignia Roku TV

I have had this TV for just under 3yrs. It was working fine this morning but tonight the screen is black. I have done all the trouble shooting etc.. turn it off/on, unplug, reset.. I can see the screen by shining a flashlight at the screen but can’t select anything. This is ridiculous that it has quit working after so little time.
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Registered: ‎10-10-2012

Re: Insignia Roku TV

Hello Sweetpea5899.

 

Thank you for posting with us and I am sorry to hear about the challenges you're having with your television.  Can you tell me the size of the unit and if you purchased a Geek Squad Protection Plan along with the television?

 

Derald|Social Media Specialist | Best Buy® Corporate
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