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Posts: 1
Registered: ‎04-24-2019

Insignia 50" fire tv 4k hdmi ports

I just bought an insignia 50" fire TV edition. I am very excited for it as this is my first smart and 4k enabled TV. I wanted to hook up my Xbox One 's with it and I bought a 4k enabled HDMI cable too. However, when I use the 4k cable the TV doesn't recognize the Xbox and says "No input". I have tried it with both HDMI 1 and HDMI 2. There's one more port, but are only selected ports 4k enabled? If so which ones and if not, how do I troubleshoot this?