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Posts: 6,740
Topics: 125
Kudos: 396
Solutions: 308
Registered: ‎11-30-2015

Re: Tv black out

Good Morning, ezyone1,

 

Have you attempted to power cycle your TV? Were you able to reset it? Is this the same TV that you had posted about last  Thursday? We look forward to hearing about what steps you’ve already taken.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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Posts: 7
Registered: ‎03-21-2019

Re: Tv black out

Yes it was and nothing work and geek squad said the don't work on any thing that isn't covered .
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Posts: 6,740
Topics: 125
Kudos: 396
Solutions: 308
Registered: ‎11-30-2015

Re: Tv black out

Hello, ezyone1,

 

I’d be happy to clarify the advice that Andrew_UN shared with you. Geek Squad may be able to assist you further, however, since you’re outside of your manufacturer’s warranty you may be responsible for the costs associated with that repair. Additionally, Geek Squad may choose to not to assist you further after discussing the symptoms of the issue at hand. Most times repairs on TVs that occur out of pocket may not be cost effective and may overall be cheaper to purchase a new TV.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!