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Posts: 1
Registered: ‎06-30-2009

Inputs not working!

I purchased my 37 inch insignia lcd in may of 2008 and conveniently 1 month after my 1 year warranty expires, my inputs are no longer working. The only inputs that are working are my hdmi inputs but who knows how long those are going to work. I can not afford 150.00 for geek squad to come and "look" at my tv and who knows how much it will cost to repair. I feel like 700 of my dollars have been flushed down the drain. I also see this to be a common problem with these tvs, what steps are insignia and best buy taking to compensate their consumers. right now I have a pretty bad impression of both best buy and insignia. Something needs to be done!
Posts: 9,082
Topics: 424
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Registered: ‎09-29-2008

Re: Inputs not working!

Hello,

Welcome to Community@Insignia™!

I'll be happy to look into this concern if you'll please reply with the TV model number!  However, if the inputs are not functioning, service will likely be required.

 

Insignia™ warrants the product for one year and, after the expiration of the warranty, service remains available, but at your expense.  This is true across the industry.  I would recommend contacting Best Buy for further assistance on this service concern.  I hope this helps.

 

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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