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Posts: 1
Registered: ‎05-08-2019

Home button on TV remote not working

Insignia™ - 50” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition


bought this TV about 2 weeks ago and I love it. the home key on the remote was working but now has stopped after the 1st week. I've exchanged batteries, checked sources to see if there was an update needed for the TV and have found nothing.


Because this is something i purchased from best buy, can the remote be replaced (free of charge) w/o bringing the whole TV back to the store?