08-12-2019 03:07 PM
Welcome to our community! Our sincere apologizes for our tardy response, but we’d be happy to see what light we can shed on your channel related issues for your TV. I understand how not being able to scan for your channels could be an issue.
Can you please confirm the model number of your television? Once I have that detail, I’ll be able to give some more advice specific to your TV. I look forward to your reply!