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Posts: 1
Registered: ‎07-25-2019

50" Insignia 4k Fire TV - Volume Spikes

I just purchased this TV and I'm hearing very dramtic volume spikes. I even hooked my sound bar to up and I'm still hearing the spikes. Any ideas? I didn't see any setting that would impact this.

Posts: 276
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Registered: ‎10-19-2017

Re: 50" Insignia 4k Fire TV - Volume Spikes

Hey there, BrianBrooks,

 

Welcome to our Best Buy forum community! 

 

Congratulations on your new TV! As someone who got a new TV a few months ago, I know how excited you are to get everything up and running. That said, I can understand how dramatic spikes in the volume would be less than ideal, so I'm glad you came to us for help.

 

Have you checked out our Home Theater Troubleshooting Guide? There's a lot of helpful troubleshooting steps in there that can help out with a variety of issues. If you're still noticing a spike in volume after giving those a try, please use the "Private Message" option in my signature below to send over your full name, phone number, email and order number so we can look into other options.

 

Warmest Regards,

Elle|Social Media Specialist | Best Buy® Corporate
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