06-16-2009 02:34 PM
Welcome to Community @ Insignia™!
If you'll reply with your model number, I'll be happy to look into this for you!
06-16-2009 07:19 PM
THe model number is NS-LCD42HD.
I appreciate any help you can give me. I have a blue-ray in the other HDMI and it works fine. I tried switching them but it did not work.
06-23-2009 11:20 AM
06-30-2009 11:05 AM
We apologize for the long delay in response. We recommend that you reset the TV to factory defaults by going to the Setup menu, then Reset Default. If the issue persists, the TV will need service.