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Posts: 2
Registered: ‎04-02-2019

Delete my account

I am from Argentina and I wanted to buy some products for pickup in Arundel Mills Store (Baltimore). My credit card was rejected although I used the Houston address as indicated for international purchase.


Probably my problem is that my bestbuy account seems to be a "mexican account"? Is there any way to solve this and be ble to purchase with my argentinian credit card and pick up in the stores?



Posts: 2,296
Topics: 31
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Solutions: 123
Registered: ‎10-19-2017

Re: Delete my account

Greetings, MatiasLarrode!


Welcome to the Best Buy Community Forums!


Thank you for choosing us for your purchase! I appreciate you taking the time to join and reach out to us about the order you’re trying to place.


Per the information regarding placing Best Buy International orders, they must be shipped to a residential address within the 50 United States, U.S. Virgin Islands, Guam, or any APO/FPO addresses. One of our stores also works, as you’ve mentioned.


The most important part is making sure the billing address used during check out is 10780 Kempwood Dr. Houston, TX 77043. Also, you must make your bank aware you’re trying to make this purchase, so they can authorize the funds for you. This should help you placing the order.


Let me take a look and see how I can help. Please, send me private message by clicking on the blue button next to my signature with your cancelled order number, full name, phone number, and e-mail address. Let me know if you have any other questions.


Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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