03-07-2020 08:44 PM
03-08-2020 10:56 AM
Welcome back tot he forums. Thanks for reaching out. That mount sounds perfect fro your needs, but it is important to make sure that it will work on that larger television.
Could this be the mount you have? Please let me know if that looks right. If not, I'll see what else we can find.
03-08-2020 12:00 PM
03-08-2020 12:15 PM
Can you please send me a private message through the link in my signature with your name, email address, and phone number, in that case? I'd like to see if I can find that purchase in your Best Buy account so we can find the model number for you.
03-08-2020 12:49 PM
03-08-2020 12:59 PM
There's a chance that transaction may show on our end even if it doesn't in your purchase history.
If you can send along that private message along with the date of the purchase, I'll see if we can find it for you.
03-08-2020 05:09 PM
Just as an update, we weren't able to identify the mount. If any of you can help identify it based on the description in the first post, we'd appreciate it.