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New Member
Posts: 3
Registered: ‎03-21-2019

Wireless Beats

I’ve have my beats for a year and all of a sudden they keep disconnecting. I noticed if the cord moves a certain way it drops, like there’s a short. Is there a way to fix it?
Emerging Expert
Posts: 6,152
Registered: ‎02-25-2013

Re: Wireless Beats

Beats certainly do have superior sound.  

 

I think your best bet is to contact Beats directly. 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 3
Registered: ‎03-21-2019

Re: Wireless Beats

Thank you probably not s bad idea
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New Member
Posts: 6
Registered: ‎01-29-2019

Re: Wireless Beats

It's a Hardware issue, some wires might loosen up on that place.

Most of the times, the reason behind this problem is damaged cable points and jack.

You can not fix broken headphone on your own, better to visit nearby service store or file an online complain to the manufacturer portal

New Member
Posts: 1
Registered: ‎09-04-2019

Re: Wireless Beats

That's not so bad idea.