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New Member
Posts: 2
Registered: ‎09-20-2019

no points given on two purchases

Have not recieved points on two major purchases....need help

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Regular Contributor
Posts: 865
Registered: ‎02-09-2011

Re: no points given on two purchases

Did you pick any of the promotional financing, like any of the no interest options (6mo, 12mo, etc.)?
I am not a forum moderator nor voice of corporate. One of the corporate moderators will be with you as soon as they can for the official response from Best Buy. The forums work on a first come, first serve basis and it can take a while for a response.
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New Member
Posts: 2
Registered: ‎09-20-2019

Re: no points given on two purchases

Yes, I paid off the first one in/around 3-4months ago and the second one, Im finishing it off next bill.
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Regular Contributor
Posts: 865
Registered: ‎02-09-2011

Re: no points given on two purchases

If you make the purchases under one of the no-interest financing options you do not get the rewards points for the purchase. You only get rewards if you purchase under the standard interest rate with none of the no-interest options.
I am not a forum moderator nor voice of corporate. One of the corporate moderators will be with you as soon as they can for the official response from Best Buy. The forums work on a first come, first serve basis and it can take a while for a response.
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Posts: 6,860
Topics: 109
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Solutions: 383
Registered: ‎12-23-2016

Re: no points given on two purchases

Hi, Joekerz,

 

Thanks for joining us at the Best buy Community forums. And thanks to geishafish for jumping in with that answer.

 

You can find out more about purchased with promotional financing not qualifying for My Best Buy points here. If you'd like me to double check to see if those purchases should have qualified, I'll need your name, email address, and phone number. Please send me that through a private message by using the link in my signature.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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