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Posts: 6
Registered: ‎11-03-2017

You don't have any reward certificates

I have $15 in rewards and whenever i try to checkout it won't let me apply certificates and it will just say "You don't have any reward certificates." Hopefully this can be easily fixed.

Posts: 642
Topics: 25
Kudos: 195
Solutions: 42
Registered: ‎11-30-2015

Re: You don't have any reward certificates

Hi, empando,

Welcome back to the Best Buy Forums!


It sounds like you have some awesome discounts to take advantage of. I'm sorry that you're having trouble accessing your certificates. I would love to look into this for you, and see if there is anything that I can do to help. To get in touch, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.


Fey|Social Media Specialist | Best Buy® Corporate
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