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Member
Posts: 17
Registered: ‎10-14-2012
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Stop receiving points for rewards

My first 6 products reviews, I recieved 25 points for each review very quickly for total 150 points.   Since then I did 4 more product reviews but never recieved any points for 2 of the 4 reviews.  Please look into my issue and see why I haven't recieved any points for 2 of my products reviews.  So far this year I did 10 product reviews, Yes I know I will only recieve points for my first 8 reviews for 200 points each year.   

Posts: 3,149
Topics: 23
Kudos: 326
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Registered: ‎11-29-2016

Re: Stop receiving points for rewards

Welcome back to our forums, littlemickey62,

 

Whenever I purchase something at Best Buy, I always try to post a review to make sure I’m not only sharing my feedback with potential customers, but also earning some points for my My Best Buy™ account.  It’s a great way to get that much closer to your next reward certificate, and I’m glad you’re utilizing this benefit of our My Best Buy™ program.

 

As it sounds like you’re aware, you’ll receive 25 points for the first eight product reviews you’ve posted to BestBuy.com.  It’s possible your previous reviews were posted when you were not signed into your BestBuy.com account, or the reviews have not been posted.  I’ll be happy to look into your account further to make sure you’re receiving points for your reviews, so I’ll be sending you a private message in a bit to gather some additional information from you.  To read my message, you’ll want to look to the orange envelope in the upper right-hand corner of your screen.

 

Speak to you in a bit,

SeanM|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 17
Registered: ‎10-14-2012

Re: Stop receiving points for rewards

Best Buy online Forum personal were not helpful at all.   I just copy and paste my 10 original review again into a new reviews. finally I got credit for 2 reviews afterwards when I re-posted my reviews.  So the 10 products now have duplicate reviews from me. This was quicker and easier then continue working with the best buy support personal.   The information they requested I could not provide, screen shots,  because it was missing when I was log into my account.    For some reason the Best Buy website had a glitch with my account saying I never made these 10 reviews even though I received 25 points for my first 6 reviews.   I now reach my limit of 8 for this year finally by re-posting my original reviews.  I am done doing any more reviews for rest of this year.   Since it turn out to be a waste of value time dealing with the online forums support personal. 

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Posts: 8,293
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Registered: ‎10-10-2012

Re: Stop receiving points for rewards

Glad to hear you have received the 200 bonus points max for product reviews during a single calendar year!  Let us know if you have any other questions.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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