06-19-2019 05:32 AM
I purchased Civilization VI for Switch to get a $10 reward certificate for the Switch flash sale, but I haven't seen an email or anything to confirm that I will get the certificate. Can anybody confirm that this game is eligible for it?
06-24-2019 03:28 PM
Thank you for taking the time to reconnect with us on the forum.
We did recently have a 24 hour flash sale on BestBuy.com that was only available to our My Best Buy™ members, and during the sale, members could qualify for one $10 bonus certificate by ordering a select SKU. The bonus certificate should post by 7/7 and be valid until 7/28 if a member qualified. After a quick review, I am not showing that Sid Meier's Civilization Vl for the Nintendo Switch was an eligible SKU. Let us know if you have any other questions.
07-15-2019 11:08 AM
I also purchased a Nintendo Switch game during the flash sale, assuming it was included since there was a link to video games in the email, but I guess we were mislead
Wish they would be more clear with their promotions.
07-15-2019 11:14 AM
07-15-2019 12:17 PM
The flash sales we have on BestBuy.com from time-to-time should clearly state which items are included. While a specific product category might be called out as having available items during a flash sale, it doesn't necessarily mean any and all items from that specific product category will be included. For example, we are currently having a flash sale on BestBuy.com for the next 48 hours with items available from several different product categories, including video games.
The product categories can be viewed by clicking Shop Now in the banner on BestBuy.com, and after clicking on one of the product categories, you can then look over the available deals. If a specific item is not displayed, then it may not be included in the flash sale. We sincerely appreciate you taking the time to post your feedback, as it is not intended for these sales to be confusing. Please feel free to send us a private message if you have any other rewards program related questions.
Thank you for being My Best Buy™ members!