06-25-2019 11:11 AM
I issued two $20 RZ certs this morning, the second one only because the first didn't show up so I thought maybe it didn't work the first time. Neither one are showing up even though it showed all the points being deducted when I issued the second one. When I look at my account my points still appear as if I didn't issue any cert today.
06-26-2019 09:21 AM
Welcome to the Best Buy forum.
Having enough points to generate a new certificate can be rather exciting. I mean who doesn't like to save a dollar or two when they can, right? I recently converted some of my own points into a $5 certificate and applied it to a Nintendo Switch game for those longer road trips to northern Minnesota. While a certificate should generally post to a member's rewards account almost instantly after the request, it can sometimes take up to 24 hours. That is pretty rare though. I am glad to hear that your certificates finally showed up, and hopefully you were able to apply them to something great! Let us know if you have any other questions.