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Posts: 1
Registered: ‎09-10-2019

Reward Certificate Expiration

If people loyaly shop at Best Buy, and earn rewards to EARN a certificate, why would it expire?
This is wrong!!! They should not expire.

I should be able to use my certificate when I am good and ready.
This is not a good practice and should stop.

Just to be clear, I earned my certificate and it is now expired.

 

Not happy!

We will see if Best Buy gets anymore of my business in the future

doing business like that.

Posts: 575
Topics: 23
Kudos: 174
Solutions: 37
Registered: ‎11-30-2015

Re: Reward Certificate Expiration

Greetings, Maverick923,

Welcome to the Best Buy Forums!

 

Thank you for taking time out of your day to share your thoughts about this with us. Most My Best Buy® certificates will expire within approximately 60 days of issuance. My Best Buy® Elite and Elite Plus customers do have the option to bank points or can choose the value at which their certificates are automatically issued. I would be happy to double check your My Best Buy® Tier status and see if there are any changes available within your account that may better meet your needs. To get in touch, simply send a Private Message containing the following information:

  • Full name
  • Email address
  • Phone number
  • My Best Buy® Member ID

You can find a link to send a Private Message in my signature.

 

Helpful Links:

Expired My Best Buy® Reward Certificates FAQ

My Best Buy® Terms

 

Regards,

 

Fey|Social Media Specialist | Best Buy® Corporate
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