09-10-2019 10:29 PM
If people loyaly shop at Best Buy, and earn rewards to EARN a certificate, why would it expire?
This is wrong!!! They should not expire.
I should be able to use my certificate when I am good and ready.
This is not a good practice and should stop.
Just to be clear, I earned my certificate and it is now expired.
We will see if Best Buy gets anymore of my business in the future
doing business like that.
09-13-2019 01:22 PM
Welcome to the Best Buy Forums!
Thank you for taking time out of your day to share your thoughts about this with us. Most My Best Buy® certificates will expire within approximately 60 days of issuance. My Best Buy® Elite and Elite Plus customers do have the option to bank points or can choose the value at which their certificates are automatically issued. I would be happy to double check your My Best Buy® Tier status and see if there are any changes available within your account that may better meet your needs. To get in touch, simply send a Private Message containing the following information:
You can find a link to send a Private Message in my signature.