08-26-2019 04:35 PM
Solved! Go to Solution.
08-27-2019 02:29 PM
Welcome tot he Best Buy Community forums, and congrats on becoming an Elite My Best Buy member.
I'd be happy to look into your account with us to see id this is possible. Please send in a private message through the link in my signature below this post. I'll need your name, email address, and phone number to look this up. If you have your My best Buy ID number, that would help as well.