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Posts: 1
Registered: ‎12-01-2019

Re: need help changing my email.

I have the same issue what do I do
Posts: 4,738
Topics: 143
Kudos: 351
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Registered: ‎08-21-2017

Re: need help changing my email.

Hi there, Blondey12,


Thank you for stopping by our community forums. I've been fortunate enough to have the same email address for quite a long time but there have been moments where I thought I had lost access. While most of the time these updates can be made on your own I do understand how it would be difficult without having access to your email address. I would be happy to help you see what we can do to help you out. I will need a bit more information so I can take a look at your account. Can you please send me a private message with your:


Full name

Old email address

New email address

Phone number

Shipping address


You can send me a private message by clicking the blue button at the bottom of my post across from my name. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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