04-25-2019 11:21 AM
Hi there, PamelaBrown,
Welcome to the forum and thank you for connecting with us regarding your trouble activating a My Best Buy offer. These are always exciting to receive, so I'm sure you're eager to redeem it! I understand you're attempting to follow a link to activate it, and are simply being taken to the website. I would encourage you to log into BestBuy.com and attempt following the link afterwards. Alternatively, you may also review your Member Offers page.
If you continue to have trouble, please feel welcome to send us a private message.