Points, Policies & Certificates

[YodaComa95]

I also need to change my name. Could you send me a message as well?

[DanielAcosta]

Legally changed my name after marriage and would like to refect this in my Rewards Membership profile and Best Buy Credit Card. 

[jwolf]

Hello! I have had my name changed legally and would like to update my Best Buy account as well! Please let me know what steps I need to take to make this happen.

[KyleR-BBY Senior Social Media Specialist]

Hi, all,

Thanks for reaching out to us here on the Best Buy Community forums. We'd love to see if we can help out with name changes on your My Best Buy accounts. Any changes to your My Best Buy credit cards would need to go through the issuer, Citibank, NA, however. They can be reached at (888) 574-1301.

For your My Best Buy accounts, however, please send a private message in to our My Best Buy inbox by clicking here. To get started, we'll need the following information:

 

- Name (both previous and current)

- Phone #

- Email address

- Member ID

Thanks,