10-13-2019 07:52 PM
10-14-2019 04:20 PM
Hey There, Cgiff12!
Welcome to the Best Buy Forums. Thanks for joining our online community!
It's understandable that you would like to ensure that you are receiving any points that you are entitled to. Generally speaking, points and any bonus My Best Buy certificates (such as the Get $10 in Rewards offer) would appear in your account within 15-20 days of your order being picked up or shipped. Just a reminder that any purchases paid for using promotional financing on the My Best Buy Credit Card are not eligible for points. Have all of the purchases that you are missing points on been for items that you have already received?
10-14-2019 06:23 PM
10-15-2019 03:12 PM
Points for Link's Awakening should have already gone out. I would be happy to review your account and see if I can help find out what might be going on. To get in touch, please send the following information via Private Message:
You can find a link to send a Private Message in my signature.