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New Member
Posts: 2
Registered: ‎07-17-2019

No point Why?

No point Why?

Posts: 8,293
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Registered: ‎10-10-2012

Re: No point Why?

Good afternoon, Chocolate666,

 

Welcome to the Best Buy forum!

 

With limited information, I going to assume you didn't receive points for a recent purchase.  Is that correct?  There are any number of reasons why a purchase may not be awarded points.  Did you pay for the entire purchase using gift cards or certificates?  Did you use a My Best Buy™ credit card and select a promotional financing offer?  Those are the most common reasons why a purchase will be awarded zero points.  Please send me a private message with the information listed below, by clicking on the blue button in my signature, and I will take a closer look at your rewards account.

 

Name

Phone #
Email address

 

My Best Buy™ - Program Terms

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-17-2019

Re: No point Why?

I got the answer

Highlighted
Posts: 8,293
Topics: 347
Kudos: 112
Blog Posts: 0
Solutions: 498
Registered: ‎10-10-2012

Re: No point Why?

Glad to hear it! Please do not hesitate to reach out to us in the future if you have any other rewards program related questions.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!