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Posts: 1
Registered: ‎11-04-2019

New last name

How do I contact customer support to get the last name on my account changed?
Posts: 82
Topics: 6
Kudos: 16
Blog Posts: 1
Solutions: 3
Registered: ‎06-16-2014

Re: New last name

Hello, lpaladichuk75. 


Thank you for reaching out and for joining us on the forum. I have had to change my last name recently on all my rewards accounts, and while some were easy to change, others were hard. I am happy to help make this change for you as seamless as I can! We do have a FAQ here on the forum that talks about updating information. It is called How do I update my My Best Buy information. There you will find details on how to go about updating your name. I am happy to say you reached the right place! Be sure to check out other FAQs in the future for any questions you might have. 


For now, if I could have you share the following information by sending me a Private Message by clicking on the option in my signature, I can get started!

  • Full Name (old)
  • Full Name (new)
  • Phone number
  • Email address
  • Mailing address

I look forward to hearing from you soon!


Heidi|Senior Social Media Specialist | Best Buy® Corporate
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