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Registered: ‎10-25-2019

Mother made purchase, used HER name & phone, but MY email. Does she need separate account?

My mother purchased a tv & gave HER name & phone#, but MY email when she checked out. I tried to register her own account for her, but (of course) my email is already used. I don't mind if her purchases show up on my account, as I'll be doing all contacting stuff for her anyway. But her purchase doesn't currently show up on my account. We're interested in protecting her service plan.

 

What do you suggest? 

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Registered: ‎01-03-2013

Re: Mother made purchase, used HER name & phone, but MY email. Does she need separate account?

Hello, tascosareb, 

 

Thank you for connecting with us regarding your mother's purchase. I understand there may have been some confusion surrounding setting up her account, as your email address was provided. I would be delighted to look into the trouble with this purchase, so I am sending you a private message. Please keep an eye on your inbox in the top right corner of the page. 

 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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