10-10-2019 07:42 PM
10-11-2019 12:58 PM
Good Afternoon and welcome, Vsantiago,
Welcome to our community! Thank you so much for letting us know you might not have received a reward you were expecting for your outside spend. We sincerely appreciate you bringing this to our attention.
Can you please send us a private message with your full name, phone number and email address? We’d like to take a further look to into this for you. I apologize that our support teams haven’t followed up with your request to have this manually reviewed that you had made on Oct. 4. A private message with those requested details can be sent my way by choosing the blue “Private Message” button next to my name at the bottom.