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New Member
Posts: 2
Registered: ‎10-10-2019

Missing $50 reward from August promotion.

I received and accepted a promotion to spend $1000 outside BestBuy with the Best Buy credit card. I spent the required amount and fulfilled the requirements. It has been over amonth and have not received the reward. I called support on 10/04 but have not heard back. Can anyone help?
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Posts: 6,972
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Registered: ‎11-30-2015

Re: Missing $50 reward from August promotion.

Good Afternoon and welcome, Vsantiago,

 

Welcome to our community! Thank you so much for letting us know you might not have received a reward you were expecting for your outside spend. We sincerely appreciate you bringing this to our attention.

 

Can you please send us a private message with your full name, phone number and email address? We’d like to take a further look to into this for you. I apologize that our support teams haven’t followed up with your request to have this manually reviewed that you had made on Oct. 4. A private message with those requested details can be sent my way by choosing the blue “Private Message” button next to my name at the bottom.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎10-10-2019

Re: Missing $50 reward from August promotion.

Message sent. Thank you.