Points, Policies & Certificates

[Tasha-BBY Social Media Specialist]

Hello shahid09 - 

Welcome to the forum and thank you for reaching out to us regarding your desire to merge your memberships. As you can see based on our previous responses, we generally request you follow the instructions in the link below. However, it seems that you've already sent your request in, so I would encourage you to keep an eye out for a response shortly. 

How to Merge My Best Buy™ Accounts

Sincerely, 

[bol_luismario]

Hello I want to merge my 2 accounts but I don't know where to send the message. Thanks for helping me

[Tasha-BBY Social Media Specialist]

Hello bol_luismario - 

Welcome to the forum! As multiple memberships can make it difficult to manage your rewards, it's great to hear you're interested in merging yours. With that said, we ask that you send such inquiries to our My Best Buy inbox, as mentioned in the post below. 

How to Merge My Best Buy™ Accounts

If you have any other questions, please let me know. 

Sincerely,

[santhoshkum]

You have given me another opportunity to prove that your customer service is the worst.

     Last week I have observed that I have 2 member ids in your system. One got created when I made online purchase and one created in-store about few months back.

I reached your effective customer care on chat last week and reported that I have two member ids. As usual you customer care representative checked and said that this will be resolved in 48 hours (I guess), and all my rewards points will be consolidated into one member id.

Its been a week, nothing happened ! . Also, I believe nothing going to happen.

I fed up with you best buy !!!!!!!!

[Tasha-BBY Social Media Specialist]

Hello santhoshkum - 

Welcome back to the forum, though I wish it were under better circumstances. It's discouraging to hear your memberships may not have been merged as you requested last week. If you wish to follow the instructions in the link below though, we would be happy to review your merge request! 

How to Merge My Best Buy™ Accounts

Sincerely,

[mlafentres]

I shop at store 380.

My store member id is {removed per forum guidelines}.  I recently made two purchases on 08/26/2017, one for $1488.34 and $143.31, and these two purchases show as by member id {removed per forum guidelines}.

I would love for these to be linked to my account, however, when I log in on line I am member {removed per forum guidelines}.

This makes it hard.   

How do I get one account and that account be the one that has my reciepts, past and present?

Thanks in advance!

Mark

[mlafentres]

Since my receipts tie to {removed per forum guidelines}, it would be nice if I kept that member id.

[mlafentres]

Seen this and am going to give it a try. http://forums.bestbuy.com/t5/My-Best-Buy-Knowledge-Base/How-to-Merge-My-Best-Buy-Accounts/ta-p/78761...

[Tasha-BBY Social Media Specialist]

Hello mlafentres - 

Welcome to the forum! Having multiple member IDs under your information can be a hassle, especially if you usually find yourself using one in stores and one online, as your purchases become spread among them. With that said, I'm glad you've already sent a private message as our post requests. Please keep an eye out for a response shortly. 

Regads, 

[ryguy49]

I have two accounts and would like them merged. How do I go about completing this?