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Posts: 3
Registered: ‎11-11-2017

Magnolia Purchase didn't get put on my Rewards account

I purchased a TV from the Magnolia A/V department in my local store and it doesn't seem like it was attached to my Best Buy account. Could someone please assist?

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Registered: ‎01-03-2013

Re: Magnolia Purchase didn't get put on my Rewards account

Hello there, tehdrmonkey, 

 

Welcome to the forum, and thank you for connecting with us regarding your recent TV purchase from Magnolia! It's always great to receive some My Best Buy rewards for your purchases, so I can understand your concern if you believe the purchase wasn't attached to your member ID. Generally speaking, Magnolia purchases may take up to 30 days to post to your membership, so it's possible you're simply not seeing it quite yet if it was a recent purchase. If you are beyond this time frame and still aren't seeing the purchase, please do not hesitate to send a private message my way via the link in my signature below with your name, phone number, and email address. For more information, please feel welcome to check out the link below. 

 

How Do I Report Missing My Best Buy™ Points?

 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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