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Posts: 1
Registered: ‎11-02-2019

Last name change on account

I’ve taken several avenues to have my former married name removed from my account. I was officially divorced in June of 2012. It’s really ridiculous for it to be this much of an effort to do this.

I’ve gone through the process (several times) of providing nearly everything: both my maiden (current/legal) and former married name, my BB member # number, and paperwork to prove my name was changed back.
Please tell me the correct and final stop.
Posts: 351
Topics: 8
Kudos: 57
Solutions: 18
Registered: ‎11-23-2018

Re: Last name change on account

Hello, talia1020


Thanks for creating a profile and connecting here on the Best Buy Forums. Welcome to this great, public community! Please feel free to explore the content that is available here on this platform.


I would certainly be seeking some support if I had been trying to get this updated since 2012 as well. I’d be happy to look into this and help in any way I can! To get started, can you please click on the blue button in my signature below to send me a private message? There, please provide your full name, email, phone number, mailing address, and current as well as old last name.



Quinton|Social Media Specialist | Best Buy® Corporate
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