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Posts: 1
Registered: ‎07-08-2019

Help With Expired Reward Certificate Please



A friend of mine purchased a laptop back in December, but used my best buy credit card to pay for it. She just remembered about the reward certificate she was supposed to receive, but it has now expired. I didn't see the email about the reward certificate in my inbox, until I searched for it today. Without seeing the email, we weren't aware that it had an expiration date. Is there any way someone can help me with this issue please? We'd really appreciate it if she can get the reward for the purchase she made. Thank you.

Posts: 912
Topics: 52
Kudos: 243
Solutions: 54
Registered: ‎11-30-2015

Re: Help With Expired Reward Certificate Please

Hello, krizhalyn,

Welcome to our online community! Thanks for making your very first post with us.


I can understand wanting to ensure that you received any My Best Buy certificates that you may be entitled to. It's a great way to get some additional savings on your next purchase! We have some resources and information set aside that covers the very situation you have found yourself in. When you have a moment, please review our floated post, Expired My Best Buy™ Reward Certificates - FAQ.

If you have any additional questions, or if you are having issues sending a Private Message to the MyBestBuy inbox, you're welcome to send me a Private Message. Please be sure to include the following information:

  • Full name
  • Email address
  • Phone number
  • My Best Buy Member ID

You can find a link to send a Private Message in my signature.


Helpful Links:

Expired My Best Buy™ Reward Certificates - FAQ

My Best Buy™ Program Terms



Fey|Social Media Specialist | Best Buy® Corporate
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