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Posts: 1
Registered: ‎09-22-2019

Gas/grocery rewards only returning 1%

Hello, I use my Best Buy visa to purchase gas and other things to get points. I realized this month that my purchases were all lumped as 1% back even though on my statement it clearly has “automated gas dispenser” listed for some purchases. I even have grocery purchases that posted as 1% instead of 2% as well even though the statement lists the purchases as “grocery store/supermarket”. Any help in reevaluating my purchases for the correct amount would be great, thanks!
Posts: 6,972
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Registered: ‎11-30-2015

Re: Gas/grocery rewards only returning 1%

[ Edited ]

Hello, Militesi,


Getting some extra cash back on your purchases made outside of Best Buy is a great way to use your Best Buy Credit Card for those purchases you know you need to make, but may not always be “fun”. Thank you for joining our community and for sharing that your purchases don’t appear to be assessed correctly on your statement. I’d be happy to see that you’re pointed in the correct direction on this matter.


We’d usually defer My Best Buy Credit Card related issues to our partners at Citibank; however, since this is about your My Best Buy points associated with your purchases we may be able to take a further look into this. I’ll be sending you a private message to collect some more information on this matter. You’re welcome to check for that message by choosing orange envelope in the right-hand corner.



Mariah|Social Media Specialist | Best Buy® Corporate
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