09-22-2019 08:40 PM
09-26-2019 11:09 AM - edited 09-26-2019 12:41 PM
Getting some extra cash back on your purchases made outside of Best Buy is a great way to use your Best Buy Credit Card for those purchases you know you need to make, but may not always be “fun”. Thank you for joining our community and for sharing that your purchases don’t appear to be assessed correctly on your statement. I’d be happy to see that you’re pointed in the correct direction on this matter.
We’d usually defer My Best Buy Credit Card related issues to our partners at Citibank; however, since this is about your My Best Buy points associated with your purchases we may be able to take a further look into this. I’ll be sending you a private message to collect some more information on this matter. You’re welcome to check for that message by choosing orange envelope in the right-hand corner.