10-17-2019 08:58 PM
10-19-2019 01:42 PM
It's not uncommon for emails from Best Buy to go into either the SPAM or other filtered inboxes. So they're easy to miss sometimes. While we are unable to reissue certificates, especially if they are promotional, I can go ahead and take a peek at the account and see if I can help in any other way. To get started, please feel free to shoot me a private message with your full name, email address, phone number, and the amount of the certificate. I'll see what we can do from there!
10-21-2019 08:57 AM
To send us a private message, you can click on the "Private Message" button located in my signature below. It should be blue in color.