07-15-2019 01:17 PM
07-15-2019 05:26 PM
Welcome to the Best Buy Forums, and thank you for taking the time to connect with us here. Our team is located here at the Corporate Campus, and we would be happy to assist in any way we can.
If you are looking to have expired certificates reissued from 2017, that is not a request we would be able to accommodate at this time. That being said, I’d be happy to take a look and see if any options could be available. To do so, please send me a private message by clicking the blue box in my signature below. Please be sure to include your full name, email, and phone number in the private message.
07-16-2019 08:53 AM
07-16-2019 09:30 AM - edited 07-16-2019 09:30 AM
Over the past five years, Best Buy's transformation has been focused on our customers' experiences. Thank you for taking the time to share your point of view with us. While I can't promise a particular outcome until your account has been reviewed, I did want to let you know that you're still welcome to send the Private Message with the information Quinton requested. We're happy to continue discussing this with you and seeing what next steps might be available. You can find a link to send a Private Message in the signature of any moderator.
07-16-2019 06:36 PM