10-28-2019 02:49 PM
Thank you for connecting with us, though I wish it were under better circumstances. While we respect a customer's choice to part ways, it's not at all the interaction we hope to have. Please know that we are unable to delete BestBuy.com accounts, but we may cancel My Best Buy memberships if you choose. Please see that I am sending you a private message, so keep an eye on your inbox in the top right corner of the page.