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New Member
Posts: 2
Registered: ‎06-11-2019

Canceling a preorder that had a reward certificate applied.

[ Edited ]

I recently just canceled a preoder for a Nintendo Switch game, and am wondering if the $10 reward certificate I applied will be refunded as well, or did I just lose out on it? Order Number: {Removed per forum guidelines}

New Member
Posts: 2
Registered: ‎06-11-2019

Re: Canceling a preorder that had a reward certificate applied.

Nevermind. Points were reissued. I was just being a little impatient! Smiley Happy

Posts: 5,888
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Registered: ‎12-23-2016

Re: Canceling a preorder that had a reward certificate applied.

Hi, lost237,


Thanks so much for signing up for the Best Buy Community forums and reaching out about this. I’m happy to hear that those points made it back into your account. 


Now that you’ve joined us, I hope you’ll stick around. We have some great discussion bout games here, and our moderator team is here to help you out with any order issues you may run into.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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