Add Product

Search Results:

New Member
Posts: 1
Registered: ‎08-12-2019

Birthday Reward

I called customer service but have been on hold for over an hour now so i thought I’d try my question here.
So I was going to buy something when I went to redeem my rewards the birthday reward said expired in March 2019. My birthday is in August. How do I get this fixed?
Posts: 1,362
Topics: 17
Kudos: 127
Solutions: 84
Registered: ‎10-03-2017

Re: Birthday Reward

Hello, Dand2124,


That is certainly strange to hear. Generally, these are sent at the beginning of the birth month of the customer. It's possible that your birthday on file is incorrect. We can go ahead and take a look and see how we can help. To start, I ask that you shoot us over a private message with your full name, email address, and phone number. Please feel free to also include your date of birth. We'll see what we can do from there!



Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!