09-12-2019 01:30 PM
09-15-2019 02:47 PM
Hi there, Kiloken,
Thank you for connecting with us, and choosing to shop with us for your new TV! I hope you've been enjoying it, though I understand you've also been eager to see the purchase post to your My Best Buy membership so that your tier upgrades. There are a few reasons why this may not have occurred, from it simply needing some time (it can take up to 20 days), or that the purchase was made prior to your My Best Buy registration. Under our My Best Buy Terms, purchases made prior to registration would not qualify for points nor count towards a tier status.
I would be delighted to dig into this with you to see what exactly is going on in your case, so please keep an eye on your inbox in the top right corner of the page for my private message.