06-19-2019 10:15 AM
I don't know why Best Buy thinks it is appropriate for them to add my Best Buy credit card to my Best Buy account. They claim that it is for MY convenience however, if I had wanted to, I would have done it myself. Seeing that Best Buy has allowed a fraudulent order to post to my account, I would not keep any of my credit card information in my Best Buy account. This only allows hackers to use my account more easily. I have removed my Best Buy credit card from my Best Buy account. Best Buy, PLEASE DO NOT ADD MY BEST BUY CREDIT CARD TO MY ACCOUNT AGAIN!
06-22-2019 05:57 PM
Thank you for posting with us again.
I know that there have been some updates going through our website this week. I apologize for any confusion that some of these changes might have caused. Are you simply looking to remove the credit card from being a saved payment method on the Best Buy website, or are you looking to change the way in which you can log into the My Best Buy Credit Card website?
06-22-2019 06:16 PM
06-24-2019 09:39 AM
Thanks for sharing your feedback about this. If you would like assistance with having the card removed as a saved payment method on your account, please send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.