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New Member
Posts: 7
Registered: ‎11-01-2018

Adding my Best Buy credit card to my Best Buy account without my authorization

I don't know why Best Buy thinks it is appropriate for them to add my Best Buy credit card to my Best Buy account. They claim that it is for MY convenience however, if I had wanted to, I would have done it myself. Seeing that Best Buy has allowed a fraudulent order to post to my account, I would not keep any of my credit card information in my Best Buy account. This only allows hackers to use my account more easily. I have removed my Best Buy credit card from my Best Buy account. Best Buy, PLEASE DO NOT ADD MY BEST BUY CREDIT CARD TO MY ACCOUNT AGAIN!

Posts: 575
Topics: 23
Kudos: 174
Solutions: 37
Registered: ‎11-30-2015

Re: Adding my Best Buy credit card to my Best Buy account without my authorization

Hello, acsclvwj,

Thank you for posting with us again.

 

I know that there have been some updates going through our website this week. I apologize for any confusion that some of these changes might have caused. Are you simply looking to remove the credit card from being a saved payment method on the Best Buy website, or are you looking to change the way in which you can log into the My Best Buy Credit Card website?

Regards,
 

Fey|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎11-01-2018

Re: Adding my Best Buy credit card to my Best Buy account without my authorization

Neither. I would like a Best Buy to NOT add my Best Buy credit card to my Best Buy shopping account as a payment method without my authorization. If I had wanted to save my credit card as a payment method, I would have done so myself.
Posts: 575
Topics: 23
Kudos: 174
Solutions: 37
Registered: ‎11-30-2015

Re: Adding my Best Buy credit card to my Best Buy account without my authorization

acsclvwj,

Thanks for sharing your feedback about this. If you would like assistance with having the card removed as a saved payment method on your account, please send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.

Regards,

 

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!