08-06-2019 03:27 PM
I appreciate you reaching out to us regarding your My Best Buy membership and this forums account. I wish we could retain your account with us, but respect your decision to part ways.
In order for me to better assist you, I am going to need some more details from you. Will you please private message me with your full name, phone number, e-mail address connected to your BestBuy.com account, and Member ID? To send it, please click on the blue button next to my signature. I look forward to hearing from you.