08-26-2019 10:38 PM - last edited on 08-27-2019 08:40 AM by Dave-BBY
Hello, my order # is
[Removed per forum guidelines] and I had an offer in my e-mail that if I got Avengers Endgame bettwen 8/13/19- 8/24/19 that i would get $5 amount in points in two weeks. Well, I picked up my Avengers Endgame on 8/13, and it's two weeks in a couple of hours and I never received those bonus points. It said it was an elite plus offer, which I am, could anyone help me out? Thanks
08-27-2019 08:41 AM
Thanks for reaching out!
Avengers Endgame has definitely been a very popular title and as so we've offered some promotions to sweeten the deal. I see that it looks like you haven't gotten your promotional offering yet so I'd be more than happy to help get this sorted out. To start, I'd appreciate if you could send us over a private message with your full name, email address, phone number, and order number. We'll take our conversation from there.
08-27-2019 10:23 AM