07-25-2019 06:17 PM
Good evening, arun2infy,
Welcome to the Best Buy forum!
I have personally lost a couple certificates over the years to expiration dates with each one feeling like a missed opportunity. All I could think about is the stuff that I could have purchased. I can imagine you may have felt similar after noticing you had $30 in certificates that expired. It doesn't matter if a certificate is valued at $5 or $100. Any amount of money we can keep in your pocket is a good feeling, and we are all looking to save a few dollars when we can.
As you may read in similar threads on the forum, a non-bonus certificate will be automatically issued based on a member's certificate preference, and will generally be valid for a period of 60 days unless noted otherwise. I would like to take a closer look at your rewards account just to make sure it is up-to-date, so I will be sending you a private message shortly. You can read private messages by logging in and clicking on the envelope at the top of the page.