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Posts: 1
Registered: ‎01-09-2020
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Duplicate Invoice

Sorry about my English, because I'm using the translator. I bought some electronics in August 2019 from the Las Vegas store and now I need the duplicate invoice for my Galaxy S10 + Smartphone. How can I request it?

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Posts: 3,486
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Registered: ‎11-29-2016

Re: Duplicate Invoice

Good afternoon, Rogerio,

 

Welcome to our forums!  No need to apologize for your English, as I completely understand what you’re looking for!  I’ll be happy to help you track down another copy of your receipt.

 

For me to do so, I’ll ask that you send me a private message with the following information:

 

  • Your first and last name
  • Your phone number
  • Your email address associated with your Best Buy account
  • Your My Best Buy Member ID (if available)
  • What product(s) are/were purchased
  • The rough total amount spent on the receipt, including tax
  • Date of purchase
  • Store location

 

As you can imagine, a lot of this information is private, so we’ll want to keep it out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature, to send me this information.  If you’re accessing our site on a mobile device, you may need to switch to “Desktop” or “Full” view, before this button is visible to you.

 

Hope to hear from you soon,

SeanM|Social Media Specialist | Best Buy® Corporate
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