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Posts: 1
Registered: ‎08-17-2019

Beatsx missing parts

I purchased a pair of new Beatsx from a Best Buy a little while ago, however when I got them they didn't have a carrying case, eartips or all of the ear pad sizes. I was out of the country and didn't even see them until I got back and after the return date had expired. How am I supposed to get the remaining parts after the return date?

Posts: 241
Topics: 14
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Registered: ‎10-03-2017

Re: Beatsx missing parts

Hi, caesuna, 

 

Thanks for contacting us here on the Community Forums, and welcome!

 

As someone who goes out of the country a few times a year, I know how this can hinder being able to get things taken care of back at home. We always hope to be able to help in one way or another, and would be happy to talk about what's possible. 

 

Tell me, who have you spoken with so far about this, and what had they said?

Thank you,

Cameron|Social Media Specialist | Best Buy® Corporate
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