07-07-2009 11:35 AM
Welcome to Community@Insignia™!
You can find downloadable drivers for your Pilot mp3 player here under the Support tab. I hope this helps.
07-08-2009 06:15 AM
07-25-2009 08:47 PM
I found another program that converts videos that work just fine. So far, I've converted .flv, .wmv, and .avi files and played them without a problem. It's a free version, but there is no limit on the length of the video to be converted, only the types. It's not an ArcSoft program, and I don't know what agreements they still have with Insignia, so PM me and I will send you the link.